Refund policy
Refund Policy
Last Updated: 11/9/24
At Legacy of Greatness, we take pride in the quality of our products and work hard to ensure they meet your expectations. Please review our refund policy below.
All Sales Are Final
All purchases made through Legacy of Greatness are final. We do not accept returns or issue refunds for items once an order is completed. Please ensure that you review product descriptions and sizing information carefully before placing your order.
Replacement Policy for Damaged or Missing Items
In the unlikely event that a product arrives damaged or is not as described, we are committed to resolving the issue. We will provide a replacement for items that are defective, damaged, or missing.
To qualify for a replacement:
- You must contact us within 14 days of receiving your package.
- Provide a description and, if possible, photos of the damaged or incorrect item.
Digital Download Products
For all digital download products, including phone wallpaper bundles, all sales are final, and no refunds or replacements are offered. Please ensure that your device is compatible before purchasing.
How to Request a Replacement for Physical Products
If you encounter an issue with your order, please contact us directly using our Contact Form. Our customer service team will respond as quickly as possible to guide you through the next steps.
Additional Notes
- Non-returnable items: As all sales are final, we cannot accept returns or exchanges under any circumstances other than items damaged or incorrect upon arrival.
- Processing Time: Replacement requests will be reviewed within 3-5 business days upon receipt of your contact form submission.
- Refunds: Since all sales are final, refunds are not available except in cases where a replacement cannot be provided for a damaged or missing item.
We value your satisfaction and strive to ensure you have a positive shopping experience with Legacy of Greatness. Thank you for your understanding and support.